Acetium lozenge
helps quit smoking – nicotine free
Acetium capsule protects your
stomach against carcinogenic asetaldehyde
1. The controller
Biohit Oyj, Business ID 0703582-0, Laippatie 1, oo880 Helsinki, tel. 09 773 861
2. Contact person for matters concerning the register
Daniela Söderström, Laippatie 1, oo880 Helsinki, tel. 09 773 861
3. Name of the register
Biohit customer register
4. Grounds for processing personal data
The basis for the processing of personal data is the customer relationship, the customer's consent, an order from the customer or other factual connection.
5. Purpose of the use of personal data
Personal data may be used by Biohit and its affiliated companies and its associated companies and partners for the management, implementation, development and monitoring of customer relations, customer service and related communications and marketing, as well as for the collection and processing of customer feedback and satisfaction data, and for conducting opinion polls and market surveys or other similar addressable communications.
Processing tasks may be outsourced to Biohit partners and service providers in accordance with data protection legislation.
6. Data content of the register
Basic customer data such as name, title or profession, age or year of birth, gender, mother tongue, address. As well as other contact information, preferred forms of contact, channel-specific direct marketing consent and opt-out information, other identifiers of the data subject related to consent-based marketing (if the identifier is collected from a third party, the other identifier is limited to the number of times the data subject has been contacted), the number of times the data subject has been contacted, the number of times the data subject has been contacted, and the number of times the data subject has been contacted.
7. Retention period of personal data
Personal data will be kept only for as long as necessary for the purpose for which it was collected. In principle, we will delete customer data as soon as we consider the customer relationship to have ended. We also collect data whose retention periods are determined by law or specific agreements. For example, order information is kept for at least six (6) years from the end of the calendar year in which you last transacted in our online store.
8. Regular data sources
Personal data is collected in connection with customer-related events, services or feedback, when registering for Biohit services, or otherwise directly from the data subject. A party providing identification, verification, address, update, credit or similar services. Personal data may also be collected and updated from the registers of Biohit and its affiliated companies, the Population Register, ban registers maintained by the Customer Marketing Association and other similar registers. However, data are not collected from patient registers.
9. Regular disclosures of data
Personal data will not be disclosed outside Biohit or parties involved in the production, development or maintenance of services and communications on behalf of Biohit, except in accordance with contract, other consent and regulations.
Biohit Oyj
Laippatie 1
00880 Helsinki
+3589773861
cs@biohit.fi
www.biohithealthcare.com
0703582-0
When you receive your order, please check first that the shipment contains exactly the products and correct quantities before you take the products in use. If the shipping contains false or additional products, they may not be opened or used, and customer must notify us immediately. If the wrong products have been opened or used or have otherwise become ineligible to be put on sale again, the order will not be refunded.
Unused products must be returned within fourteen (14) days starting from the day order was delivered to customer. Returned product and product packaging must be in the same condition as they were when received.
Please let us know by e-mail in case you want to return a product info(a)biohit.fi or by phone +358-9-773 861.
If the received goods are damaged, the damage must immediately be reported to the post as well as to the sender. If the shipping is clearly damaged during transportation (eg, if the pack has been leaked, or otherwise damaged), it must be taken unopened to the nearest post office. If the damages are discovered after opening, customer should in this case also take the shipping to the nearest post office as soon as possible. At the post office customer should fill in a form for damages.
Orders are sent properly packaged. If the compensation decision of post is negative, please contact us. Remember not to lose the Post’s compensation decision document even if the decision is negative. We will not replace broken items before the post office issued a negative reimbursement decision.
The reseller is not responsible of any incorrect use of the products or possible damages caused by the incorrect use of the products. When purchasing a product the client takes a full responsibility of the suitability of the product and of the correct use of it.
Checkout payment service is offered by Checkout Finland Oy (Company registration number 2196606-6) in co-operation with banks and credit institutions. You as a consumer are not required to register or pay extra costs for using the payment service. The operations of Checkout Finland Oy are controlled by the Financial supervisory Authority (FIN-FSA ). All data transfer and money transactions are SSL secured meaning that no external party can see your personal information. Checkout Finland Oy is the payment receiver.
You can use the online payment services of any Finnish bank.
Card Payments (Visa, Visa Electron, MasterCard and Business Eurocard)
In transactions paid by credit or debit card, PayPal acts as the vendor, which means that PayPal and the buyer are the parties of the business transaction. The web store is responsible for marketing and delivering the products or services and for handling possible reclamations. PayPal is the payment receiver, and it also handles reclamations regarding payments.
Contact information:
Checkout Finland Oy
Business ID: 2196606-6
Varastokatu 3 A
33100 Tampere
Customer service:
asiakaspalvelu@checkout.fi
0800 552 010 (0,00€/min)
09 – 4282 7110 (pvm/mpm)
Work days 09:00 – 16:00
www.checkout.fi
